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Telos Systems, Axia Audio and Omnia Audio Settle Into New Digs
March 10, 2010 --
"A great customer experience is paramount," says company President Frank Foti. "A few years ago, we made a conscious effort to raise the bar to support our customers. In the process, we found out something interesting: the operation and infrastructure of our company had grown to a point where we were falling short of our own needs and expectations. Couple that with a lease that was going to expire in a few years, and we had ample reason to re-evaluate our facilities."
The new headquarters, a three-floor, 55,000-square-foot building located at 1241 Superior Avenue East in Cleveland, OH, provides additional individual work areas for staff as well as a more streamlined layout for the different departments within the company.
"Telos, Omnia and Axia products are used every day by broadcasters in over 175 countries," says Managing Director Denny Sanders. "We needed a larger space to not only better manage our current business, but to be able to accommodate our future growth. Our new space provides vastly improved work areas for all of our divisions. Our support engineering team now has better access to our 24/7/365 support crew. In our operations department, we have improved work place tools to assist our dealers with their interactivity with the company. We were even able to offer SBE Chapter #70 the use of our new demonstration space for their monthly meetings."
"Improving how we communicate and work as a company directly impacts our customers due to our growth in workplace ability," continues Foti. "It's an intangible, but key, aspect of a successful operation."
Telos Systems, headquartered in Cleveland, Ohio with offices in Europe, is a leading manufacturer of ISDN, coded audio and telephone interface products for talk-shows, teleconferencing, audio production, remote broadcasts, and intercom applications. For more information, please visit www.telos-systems.com.
Omnia, a Telos company, is world-renowned for its digital audio signal processing expertise. Omnia audio processors for FM, AM, TV, HD Radio & DAB, Internet, and audio production are setting new standards for professional audio quality. For more information, please visit www.omniaaudio.com.
Axia, a Telos company, builds Ethernet-based professional IP-Audio products for broadcast, sound-reinforcement and commercial audio applications. Along with the popular Element 2.0 modular console for on-air, commercial production, audio workstations and personal studios, Axia products include the PowerStation integrated console engine, digital audio routers, DSP mixers and processors, and software for configuring, managing and interfacing networked audio systems. For more information, please visit www.AxiaAudio.com.
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